Heather Tomlin

Triple X Diesel

Meet Heather Tomlin

Part-Owner & Customer Experience Director

At the center of administrative operations, team culture, and client care at Triple X Diesel is part-owner Heather Tomlin. Bringing specialized expertise in customer service, staff management, and employee relations, Heather plays a vital role in ensuring that every truck owner and commercial fleet manager receives a seamless, welcoming experience. She understands that vehicle breakdowns create stress and costly downtime, which is why she focuses on building clear lines of communication, transparent service updates, and a supportive environment for both clients and technicians.

Heather’s core focus centers on humanizing the heavy-duty auto repair industry. By overseeing customer relations and team coordination, she bridges the gap between complex shop diagnostics and client needs. Whether helping a owner-operator navigate insurance claim processes, coordinating customer tow-in assistance, or organizing technician workflows, Heather’s structured, empathy-first approach guarantees that every client feels respected, valued, and well-informed from initial intake to final pickup.

Over 30 Years of Combined Diesel Expertise and Regional Service Leadership

Serving drivers across the greater Piedmont Triad, Triple X Diesel operates as a proud, locally and family-owned repair facility dedicated to keeping personal and commercial diesel vehicles running at peak performance. Backed by ASE-certified technicians bringing over 30 years of combined mechanical experience, the shop handles everything from routine diesel maintenance and advanced engine diagnostics to complete powertrain overhauls on both classic and late-model diesel systems.

Under Heather’s operational guidance, Triple X Diesel has established itself as an industry leader in heavy-duty vehicle care. As elite Gold-Level Jasper Diesel Dealers, the shop delivers trusted remanufactured engine and transmission solutions backed by solid part warranties. Furthermore, Triple X Diesel houses a state-of-the-art Snap-On alignment machine capable of handling vehicles up to 28,000 pounds—making them the only facility in the local area equipped to perform precision heavy-duty truck tire alignments.

A Family-Owned Business Driven by Commitment and Community Trust

For Heather, co-owning Triple X Diesel is about more than just repairing trucks; it's about supporting local businesses, commercial drivers, and neighborhood families who rely on their vehicles every day. Her dedication to fostering a positive workplace culture directly reflects in the shop's friendly atmosphere, fast turnaround times, and loyal customer base.

Heather’s commitment to employee well-being, client-first communication, and operational integrity reinforces the core promise of Triple X Diesel: Your Truck. Your Time. Our Commitment. Her hands-on leadership ensures that every customer receives the honest service, clear estimates, and heavy-duty expertise they deserve.



Get Back on the Road with Piedmont Triad’s Diesel Specialists

Maintaining heavy-duty trucks and diesel fleets requires the specialized equipment, customer-focused care, and technical skill that Heather Tomlin and the team at Triple X Diesel deliver every day. Backed by ASE certifications and Gold-Level Jasper status, Triple X Diesel offers reliable, turn-key diesel repair solutions tailored to your schedule.

Don't let mechanical breakdowns or alignment issues compromise your vehicle's safety and fuel efficiency. Partner with the area's premier heavy-duty alignment and diesel repair specialists offering free estimates and customer tow-in support. Contact Heather and the team at Triple X Diesel today to schedule your service.